Delivery & Returns
All orders are dispatched directly from our temperature-controlled warehouse in Melbourne and delivered by Australia Post or via couriers. Delivery to most capital cities will take between three and five days from the date of dispatch, but please allow five to seven days for Brisbane and up to ten days for Perth. Delivery times to rural areas will vary; an estimate can be provided upon application
Rossi & Riccardo supports the responsible service of alcohol. Under the Liquor Control Reform Act 1998 it is against the law to supply alcohol to a person under the age of 18 years. All deliveries must be received by a person over the age of 18. In the event that you are not at home, or there is nobody over 18 years of age to sign for the order, it will be returned to the Post Office or depot for re-delivery or pick-up. A calling card will be left in these instances.
Any order of 12 bottles or more to capital cities are shipped free of charge. All other areas may attract a surcharge, which you will be advised of before your order is dispatched. Deliveries to other areas may attract a surcharge, however we will notify you if your order requires additional fees. Delivery charges to remote or rural areas will be supplied on application.
Freight charges for International orders will be quoted on application.
In the event that we have supplied you with the wrong product(s), please contact us within 48 hours. The cost of the return by an approved contractor will be borne by Rossi & Riccardo. The replacement product(s) will be shipped upon us receiving the returned item(s) in good condition, and all freight charges will be refunded.
Please refer to our Terms & Conditions for further details